Human support
Rerato, Inc. (Delaware, USA)
How can we help?
Trivana support covers paid training pilots, participant links, the mobile app, Daily Drops, challenges, safety, privacy, and account controls. We target an initial response within two business days.
Paid training pilot
For a missing Studio email, approval question, participant-link issue, or reporting help, include the buyer email and workshop name. Never send confidential workshop files by email.
Email training supportGameplay or technical issue
Include your app version, phone model, operating-system version, and what happened. Never send a password or notification token.
Email app supportSafety or content report
Use the in-app Report action when available so we receive the exact quiz, challenge, or leaderboard context. For urgent follow-up, email our safety inbox.
Email safetyPrivacy or account deletion
Standard player accounts can be deleted in the app. If you no longer have app access, use our web deletion pathway.
Account deletion helpContact
General support: support@trivana.ai
Paid training pilots: support@trivana.ai
Privacy: privacy@trivana.ai
Safety: support@trivana.ai
Service operator, data controller, and contracting party: Rerato, Inc., Delaware, USA. Affiliated mobile store publisher and distributor: Rerato Technologies Private Limited, First Floor, Sector-17, Faridabad, Haryana 121002, India.