Turn one finished workshop into three ready-to-send follow-ups.

The first reviewed round is targeted within two business days only after we confirm the brief is complete and the source is readable, usable, and in scope. Time waiting for source access, buyer answers, selection, revision feedback, or approval is not production time. Final participant release follows buyer approval and media QA; the whole program is not promised within two business days.

Use a readable PDF, PPTX, DOCX, or TXT file up to 50 MB, or an accessible HTTPS URL. The workshop must be complete enough to support 15 distinct decisions. We will ask for clarification or decline material that is inaccessible, unsafe, unsupported, or too thin for the fixed scope.

You retain ownership. Private uploads use access-controlled storage, and Trivana does not publish your source or pilot output as public library content without permission. Source text and approved facilitator scripts may be processed by the infrastructure, authoring, voice, and media providers needed to fulfill the service. Review the service terms and sub-processor register before uploading confidential material.

Yes. Request deletion through support. Trivana targets completion within 30 days, subject to records that must be retained for legal, fraud-prevention, payment, or dispute purposes.

You do. Trivana creates one unlisted bearer link per round; the buyer distributes each link and any reminders through their own email or messaging channel. Automatic email, SMS, or messaging reminders are not included in the founding pilot. Contact support if an exposed link needs to be revoked.

Each round uses an unlisted bearer link: anyone who receives the exact link can open that round until it expires or is revoked. It is not password-protected and participant names are self-asserted. Send links only to the intended cohort and contact support to revoke a link if it is forwarded outside the group.

One consolidated revision can cover reasonable changes to wording, scenarios, tone, or delivery notes within the accepted source. Approval locks the final decision set so media and assignments remain consistent. A new workshop, audience, language, source expansion, or post-approval scope change requires a revised timeline or quote.

No. The founding pilot is Trivana-branded and does not include a custom domain or fully white-labeled interface. Your organization, program context, tone, and facilitator label can be reflected within the configured experience.

It shows directional participation, each self-named participant's best completed attempt, duration, and competency response patterns for the assigned cohort. It does not verify identity, attendance, retention, workplace behavior, learning transfer, certification, or regulatory compliance.

You may request a full refund before the first candidate decision set is delivered. After custom production is delivered, the service is generally non-refundable while Trivana completes the agreed scope and revision. Delivery failures and rescheduling are handled under the published Refund Policy.