Terms of Service

Acceptance of Terms

By accessing or using Trivana ("Service"), you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy. If you do not agree, do not use the Service. Your contracting operator for Trivana's web, iOS, and Android services is Rerato, Inc. (Delaware, USA). The mobile applications may be published and distributed in app stores by our affiliate Rerato Technologies Private Limited (CIN: U58200HR2025PTC130654). A store publisher or seller label does not change the service operator; store and payment terms still apply to any transaction billed by the entity shown at checkout. The applicable Rerato entity is referred to as "Rerato," "we," or "us" below.

Eligibility

To use Trivana, you must:

• •Be at least 13 years of age
• •Provide accurate and complete information when creating an account
• •Have the legal capacity to enter into a binding agreement

If you are under 18, you represent that you have your parent or guardian's permission to use Trivana.

Account Responsibilities

When you create an account with Trivana:

• •You are responsible for maintaining the security of your account credentials
• •You must not share your account with others or allow unauthorized access
• •You are responsible for all activities that occur under your account
• •You must notify us immediately of any unauthorized use of your account

Rules of Conduct

When using Trivana, you agree not to:

• •Use cheats, bots, automation tools, or any unfair methods to gain advantages
• •Engage in harassment, abuse, or threatening behavior toward other users
• •Create or share content that is illegal, harmful, or violates others' rights
• •Attempt to break, exploit, or circumvent our systems (including prompt injection)
• •Scrape, copy, or redistribute our content without permission
• •Impersonate others or misrepresent your identity
• •Use the service for any illegal purpose

User-Generated Content

When you create trivia games, upload documents (such as PDFs), or provide other content on Trivana:

• •
  Ownership: You retain ownership of the original content you create or upload
• •
  License: You grant Trivana a non-exclusive, worldwide, royalty-free license to host, display, and distribute your content on our platform
• •
  Prohibited Content: You must not create content that is copyrighted by others, illegal, abusive, or otherwise violates these terms

Uploaded Content: When you upload documents (such as PDFs) or provide URLs, the extracted text is stored to enable question regeneration and game editing. This content is sent to our AI model providers (listed on our sub-processors page) solely for trivia question generation. You are responsible for ensuring you have the right to use any content you upload.

We reserve the right to remove any content that violates these terms without notice.

Trivana Content and Intellectual Property

Trivana and its original content, features, and functionality are owned by Rerato, Inc. and are protected by intellectual property laws.

• •The Trivana name, logo, and branding are our trademarks
• •You may not copy, modify, or redistribute our software or platform
• •You may not create derivative works or clone our service

AI-Generated Content Disclaimer

Trivia answers are provided for entertainment purposes and should not be relied upon as authoritative sources of information. We make no guarantees about the accuracy of AI-generated content.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• •Merchantability or fitness for a particular purpose
• •Uninterrupted or error-free operation
• •Accuracy or reliability of any content

Limitation of Liability

To the maximum extent permitted by applicable law, Trivana and Rerato shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of the service.

Our total liability to you for any claims arising from these terms or your use of Trivana shall not exceed the amount you paid us, if any, in the twelve months prior to the claim.

Termination

We may suspend or terminate your account at our discretion if you violate these terms. You may also stop using Trivana at any time.

• •We may suspend accounts that violate our rules without prior notice
• •Upon termination, your right to use the service will immediately cease
• •You may request deletion of your data by contacting us

Paid Features & Billing

Trivana offers a free tier and optional paid upgrades:

• •
  Creator Pro ($11/mo): Monthly subscription for premium game-creation features including URL/PDF generation, brand kit, and analytics.
• •
  Creator Pro + Smart Host ($29/mo): Everything in Creator Pro plus AI-powered voice hosting with Smart Host credits. You may cancel at any time; access continues until the end of your billing period.
• •
  Existing subscriptions: Customers already on a legacy Team, Business, or other recurring Trivana plan remain governed by the price and entitlements shown in their account until changed or cancelled. Enterprise deployments and bespoke media activations are available at custom pricing.
• •
  Founder's Edition (One-Time Purchase): Limited lifetime deal with Creator Pro + Smart Host credits included. See our Refund Policy for details.
• •
  Workshop Reinforcement Pilot ($399 USD one time): A done-for-you sequence of three reviewed follow-up rounds from one workshop—15 final decisions total, five per round—for one cohort of up to 100 participants, with a private participation/best-attempt recap and one consolidated revision round.

Payments are processed securely by our third-party payment partners. Prices exclude applicable taxes unless checkout expressly states otherwise. By completing a purchase, you agree to the pricing shown at checkout.

Done-for-You Service Terms

• •Usable brief: Delivery timing starts when we confirm receipt of enough source material, cohort context, and scheduling information to begin.
• •Revision: One revision round means one consolidated set of reasonable changes to the delivered questions, wording, tone, or branding within the agreed source material. A new workshop, audience, language, or material expansion is additional scope.
• •Your material: You retain ownership and warrant that you have the rights and authority to provide it. You grant us a limited license to process it only to produce, host, support, and improve the purchased deliverables.
• •Confidentiality: We do not publish workshop material or pilot outputs as public library content without permission. Material may be processed by the service providers identified on our sub-processors page as needed to fulfill the service.
• •Deliverable use: After payment, you receive a non-exclusive license to use and share the delivered checks and recap for the agreed cohort and internal/client follow-up. Trivana software, host assets, and platform components remain ours.
• •Hosting and results: Pilot links and their available result recap are hosted for at least 90 days after the final check, unless a different period is agreed in writing. You should export any data you need before that period ends.
• •Reporting limits: Participant names are self-asserted and displayed scores use the best recorded attempt. The pilot is not audited identity, certification, verified learning evidence, or regulatory compliance proof.
• •Future work: Any continuation beyond the purchased pilot is separately scoped and priced in writing. The pilot does not renew automatically.

The service refund and rescheduling rules are in our Refund Policy.

Trivana ChatGPT App

By using the Trivana app inside ChatGPT, you agree that:

• •You have the right to submit the topics, URLs, prompts, and source material you provide to Trivana through ChatGPT.
• •Games created through the ChatGPT app are unlisted by default. Anyone with the generated link can open and play the game, so you are responsible for how you share it.
• •Generated trivia is produced with AI and may contain errors. Do not rely on it as authoritative educational, legal, medical, financial, or professional advice.
• •OpenAI's terms govern the ChatGPT interface and OpenAI's processing of your prompt before it reaches Trivana. These Terms govern Trivana's processing after the request reaches Trivana and when the trivana.ai play page is loaded.
• •You may not use prompt injection, automated abuse, or other adversarial techniques to extract Trivana's prompts, models, internal tooling, or other users' game content.
• •Trivana may rate-limit, refuse, remove, or revoke generated games that violate these Terms or our safety policies.

Governing Law

These Service Terms are governed by the laws of Delaware, USA, and disputes are subject to the state and federal courts located in Delaware. An India-billed transaction with Rerato Technologies Private Limitedmay also be subject to applicable Indian payment and consumer law. Nothing in this section deprives you of mandatory consumer-protection rights available under the laws of your country of residence.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of Trivana after changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: support@trivana.ai

Service operator and contracting party: Rerato, Inc., Delaware, USA

Affiliated mobile store publisher and India billing entity: Rerato Technologies Private Limited, First Floor, Sector-17, Faridabad, Haryana 121002, India